PND AI team is always ready to help — fast response within 24h
❓ Frequently Asked Questions
How long until I get an email response?
Free users: within 24 business hours. VIP users: average 1-4 hours. Urgent emails (mark "URGENT" in the subject) are prioritized.
I lost my API key. How do I get it back?
Sign in → go to Account page → click the API Key to copy it. If you suspect it has been leaked, request a key reset via the contact form.
Does PND AI offer business / dedicated API plans?
Yes. Choose the "Partnership / API" subject in the form, include the expected volume (photos/month) and use case. Sales will reach out in 1-2 business days.
I want to delete my account & data. How?
Email support@pndai.ai from the same address you registered with, mention "Account deletion request". We delete all data within 72 hours per GDPR.